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Survey

Bolt Products is commited to continually improving our products and services. Please take a few minutes to complete this questionnaire, your feedback will help us improve.

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Name:
Position:
Company:
Address:
* City:
* State:  
* Zip:
Phone:
Fax:
Email:
Department Key Contact Name Email
Quality
Engineering
Sales
Marketing
Purchasing
Please check your company's main fastener interest:
Standard Fasteners
Tinnerman
Heyco
Wire Management
Electronic Hardware
Precision Fasteners
Value Added Assemblies
Plastic Fasteners
Fasteners Per Print
Other:
Please check your company's market
Appliance
Automotive
Elevator
HVAC
Lighting
Mass Transit
Other:
Automation & Controls
Building Automation
Electronics
Machine Tool
Material Handling
Packaging Machinery
Food & Beverage
Pharmaceutical
Power Generation
Ship Building
System Integrator
Water & Wastewater
Is your company's quality management system registered to any external standards? Please check all that apply:
ISO-9001
QS-9000
Other:

Please Rate Bolt Products Quality and Services: 1=Poor, 5=Excellent

Product 1 2 3 4 5
Product's ease of use
Product's reliability
Overall product quality
Overall product value
           
Delivery 1 2 3 4 5
Ease of placing an order
Length of lead time
On-time delivery
Accuracy of shipments
           
Customer Service 1 2 3 4 5
Ease of contacting
Timeliness of responses
Knowledge of products
Politeness of customer service representative
           
Technical Support 1 2 3 4 5
Availability of technical information
Clarity of technical specifications
Expertise of staff
           
Overall 1 2 3 4 5
Overall satisfaction compared to other suppliers
           
General Questions
How Did you find us?
Which of the following did you find useful?
CAD Drawings Online
eCommerce Order Online
Advanced Search
CD ROM
Would you recommend Bolt Products?
Yes       No
Why?
Any additional comments:
Please contact me:
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