Handles, Thumb Screws Captive Panel Screws, Stand offs, Handles, Connector Hardware, Lyn-Tron, Inc. - Spacers, Thumb Screws, Captive Panel Screws, Standoffs, Handles, Connector Hardware - Bolt Products Inc., Fasteners, Cable Ties, Distributor Standard

Please check your company's main fastener interest:
Standard Fasteners Tinnerman Heyco Wire Management Electronic Hardware	Precision Fasteners Value Added Assemblies Plastic Fasteners Fasteners Per Print Other:

Please check your company's market
Appliance Automotive Elevator HVAC Lighting Mass Transit Other:	Automation & Controls Building Automation Electronics Machine Tool Material Handling Packaging Machinery	Food & Beverage Pharmaceutical Power Generation Ship Building System Integrator Water & Wastewater

Is your company's quality management system registered to any external standards? Please check all that apply:

ISO-9001
QS-9000
Other:

Please Rate Bolt Products Quality and Services: 1=Poor, 5=Excellent

Product	1	2	3	4	5
Product's ease of use
Product's reliability
Overall product quality
Overall product value

Delivery	1	2	3	4	5
Ease of placing an order
Length of lead time
On-time delivery
Accuracy of shipments

Customer Service	1	2	3	4	5
Ease of contacting
Timeliness of responses
Knowledge of products
Politeness of customer service representative

Technical Support	1	2	3	4	5
Availability of technical information
Clarity of technical specifications
Expertise of staff

Overall	1	2	3	4	5
Overall satisfaction compared to other suppliers

General Questions

How Did you find us?

Which of the following did you find useful?

CAD Drawings Online
eCommerce Order Online
Advanced Search
CD ROM

Would you recommend Bolt Products?

Yes No
Why?

Comments

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Thank you for taking the time to complete this survey; your opinion is valued!